Have questions? We're here to help.
At RopeSync, we understand that choosing and installing an electric cleat can raise many questions. That’s why we’ve gathered the most frequently asked ones right here — so you can find quick answers without needing to reach out.
Check this section before contacting us. Chances are, you’ll find exactly what you need.
Frequently Asked Questions
It’s a motorized mooring device that secures the vessel by pressing a footswitch. Ideal for fast and safe maneuvers directly from the deck.
We offer a full range — from models B1 to B8 — with various versions (A, B, C, T…) that differ in power, traction, voltage, and mounting base. You can view them all in our updated catalog [here].
– Serie A:Double-plate base (made to order only)
– Serie B:High power for large vessels
– Serie C:Compact model with simplified base
– Serie T:Custom version for lateral gunwale installation
From boats measuring 9 to 45 meters (30 to 150 feet) and weighing between 10 to 80 tons. Each model is recommended for a specific length and weight range.
Yes, all models come standard with a single footswitch. Optional upgrades include the double footswitch and electronic control box.
Yes, we recommend professional installation, as it involves cutting into the deck and making electrical connections.
Absolutely. All models are designed to be installed at the bow or stern, either individually or in pairs.
You need the B4B12V model (12/24V), which includes its own electronic control box. Never connect it without this box.
Via the footswitch: step on it and the cleat rotates to haul in the mooring line and secure the vessel.
We offer 12VDC and 24VDC versions. Please refer to the technical sheet of each model to confirm the required voltage.
Our cleats support line diameters ranging from 15mm to 44mm, depending on the model. Check the product specs for details.
They are sealed products with IP44 or IP67 protection. Minimal maintenance is needed, but we recommend periodic checks on connectors, motor condition, and gearbox oil levels.
Standard models:30 days of production
Custom or made-to-order models:60 days
Check with us for confirmation based on the model.
All double-plate base models: B1A241H, B2A243H, B3A121H, and B4A123H are made exclusively on request.
Yes, all products come with a warranty covering manufacturing defects. The coverage period may vary by distributor.
Absolutely. Feel free to contact us and we’ll assist you with any questions about installation or product use.
From our website or directly via [this link].
Need assistance?
If you have questions about installation, compatibility, or how our electric cleats work — we’re here to help.
Customer service phone:
Email us at:
Schedule:
- Monday to Friday, 9:00 AM to 5:00 PM (CET)
